Terms And Conditions
Last Update: 08/07/2026
Terms That Keep Things Clear
Our Agreement With You
Welcome to Techcilo. These Terms & Conditions govern your use of our website, communication with our team and engagement with our digital services.
By accessing the Techcilo website, submitting an enquiry, requesting a quotation, booking a consultation or engaging us for services, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use our website or services.
Welcome to Techcilo. These Terms & Conditions govern your use of our website, communication with our team and engagement with our digital services.
By accessing the Techcilo website, submitting an enquiry, requesting a quotation, booking a consultation or engaging us for services, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use our website or services.
About Techcilo
Techcilo is a digital marketing and technology agency providing services including website development, UX/UI design, search engine optimisation, social media marketing, content writing, graphic design, motion design, branding, digital audits and related digital solutions.
Specific services, deliverables, timelines and fees may vary depending on the individual project and will normally be outlined in a quotation, proposal, agreement or other written communication.
Use of Our Website
You may use the Techcilo website for lawful business and informational purposes only.
You agree not to:
You agree not to:
- Use the website for unlawful, fraudulent or harmful activities
- Attempt to gain unauthorised access to our systems or website
- Introduce viruses, malware or other harmful technology
- Copy or misuse website content without permission
- Interfere with the functionality, security or availability of the website
- Misrepresent your identity or business when communicating with us
We reserve the right to restrict or block access where misuse or suspicious activity is identified.
Quotes, Proposals and Project Agreements
Any quotation or proposal provided by Techcilo is based on the project information available at the time.
Before work begins, the project scope may include:
Before work begins, the project scope may include:
- Required services
- Deliverables
- Project timeline
- Number of revisions
- Payment terms
- Client responsibilities
- Additional project conditions
A quotation may have a limited validity period. If the scope changes after approval, additional costs or revised timelines may apply.
Cookies and Analytics
Our website may use cookies and similar technologies to improve functionality, understand how visitors interact with the website and measure marketing performance.
Cookies may help us remember preferences, understand website traffic and identify areas of the website that can be improved.
We may use third-party analytics and advertising platforms to collect aggregated information about website activity.
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
We may use third-party analytics and advertising platforms to collect aggregated information about website activity.
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
Payments
Payment terms will be outlined in the relevant quotation, invoice or project agreement.
Depending on the project, Techcilo may require an upfront deposit before work begins.
Clients are responsible for making payments according to the agreed schedule. Delayed payments may result in project delays, suspension of services or postponement of final delivery.
Any third-party costs such as hosting, domains, premium plugins, software subscriptions, advertising spend, stock assets or external services may be charged separately unless specifically included in the agreed scope.
Any third-party costs such as hosting, domains, premium plugins, software subscriptions, advertising spend, stock assets or external services may be charged separately unless specifically included in the agreed scope.
Project Timelines
We aim to complete projects within the agreed timeframe. However, timelines are estimates unless specifically stated otherwise in writing.
Project delivery may be affected by:
Project delivery may be affected by:
- Delayed feedback or approvals
- Late delivery of client content or materials
- Changes to the original scope
- Third-party platform issues
- Technical complications
- Delayed payments
- Events outside our reasonable control
Where delays occur, we will communicate any significant impact on the project schedule.
Client Responsibilities
To help projects progress efficiently, clients are responsible for providing required information, approvals, feedback, content, login credentials and other necessary materials within reasonable timeframes.
Clients are also responsible for ensuring that any materials supplied to Techcilo—including images, logos, copy, videos and other intellectual property—can legally be used for the project.
Delays caused by missing information or approvals may affect the final delivery date.
Clients are also responsible for ensuring that any materials supplied to Techcilo—including images, logos, copy, videos and other intellectual property—can legally be used for the project.
Delays caused by missing information or approvals may affect the final delivery date.
Revisions and Scope Changes
The number of revisions included in a project may be specified in the quotation or project agreement.
Requests that significantly change the approved direction, add new features or fall outside the agreed scope may be treated as additional work.
Techcilo will communicate any additional fees or timeline changes before proceeding with substantial out-of-scope work.
Requests that significantly change the approved direction, add new features or fall outside the agreed scope may be treated as additional work.
Techcilo will communicate any additional fees or timeline changes before proceeding with substantial out-of-scope work.
Intellectual Property
Unless otherwise agreed in writing, Techcilo retains ownership of working files, internal processes, concepts, templates, development methods and materials created independently of a specific client project.
Once the agreed project fees have been paid in full, ownership or usage rights for final approved deliverables may be transferred to the client as outlined in the applicable agreement.
Third-party assets such as fonts, stock photography, software, plugins, themes or licensed media remain subject to the terms of their respective licence providers.
Portfolio and Promotional Use
Unless confidentiality has been agreed in writing, Techcilo may display completed project work for portfolio, website, social media, presentation or promotional purposes.
This may include project visuals, website screenshots, branding examples or general descriptions of the services provided.
Confidential business information will not knowingly be published without permission.
This may include project visuals, website screenshots, branding examples or general descriptions of the services provided.
Confidential business information will not knowingly be published without permission.
Website, SEO and Marketing Results
Digital marketing performance can be influenced by many factors outside Techcilo’s direct control, including market conditions, search engine algorithm changes, competition, advertising platforms, customer behaviour and third-party technologies.
Third-Party Platforms and Services
Our work may involve third-party platforms and services such as hosting providers, social networks, analytics systems, advertising platforms, content management systems and software providers.
Techcilo is not responsible for outages, policy changes, account restrictions, technical failures or service interruptions caused by third-party providers.
Clients remain responsible for complying with the terms and policies of platforms connected to their accounts.
Techcilo is not responsible for outages, policy changes, account restrictions, technical failures or service interruptions caused by third-party providers.
Clients remain responsible for complying with the terms and policies of platforms connected to their accounts.
Website Maintenance and Support
Unless ongoing maintenance or support is included in the agreed service, project completion does not automatically include unlimited future updates, technical support or content changes.
Additional maintenance, development, marketing or support may be provided under a separate agreement or ongoing service arrangement.
Additional maintenance, development, marketing or support may be provided under a separate agreement or ongoing service arrangement.
Confidentiality
Both Techcilo and the client should take reasonable care to protect confidential information shared during a project.
We will not intentionally disclose sensitive client information to unrelated third parties unless required to deliver the service, authorised by the client or required by law.
We will not intentionally disclose sensitive client information to unrelated third parties unless required to deliver the service, authorised by the client or required by law.
Contact Us
If you have questions about these Terms & Conditions, please contact:
Techcilo
Email: support@techcilo.com
You may also contact us through the contact form available on our website.
